Website Updates & Maintenance
Sites built by other companies are welcome too.
From repairing a broken WordPress and updating the text and photos on your current website, to weekly WordPress core and plugin updates, daily backups, and monitoring, we handle it all.
Just tell us what you want fixed by chat or LINE. Merci checks that it works before reflecting it on your website.
(Choose a date and time, and the link to your Zoom meeting room is sent automatically.)
If This Sounds Like You, Talk to Merci
- URGENT
Your website won’t display, or the screen has gone blank
We investigate why it stopped displaying and restore your website to a viewable state.
- URGENT
Your website was tampered with or hijacked
We remove altered files and unauthorized settings, restore your website, and take measures to prevent it from happening again.
- URGENT
You can’t log in to the WordPress admin
We investigate why you can’t log in and restore access to the admin screen.
- URGENT
Your SSL or domain expired and your website shows a warning
We handle the SSL certificate and domain renewal procedures and restore your website so visitors can view it with confidence.
- URGENT
Emails from your contact form aren’t arriving
We check the form and email settings and fix them so inquiries reliably reach you.
- URGENT
After updating, you get errors and the layout breaks
We check the combination of WordPress core, plugin, and PHP versions and fix it so the errors stop.
You can’t reach your production company, or you want to change who manages your site
We check the current state of your website, organize your server and domain information, and then take over management at Merci.
You can’t update it yourself and your website has been left outdated
Just tell us by chat or LINE, and Merci rewrites your announcements, prices, and opening hours.
The layout breaks on a phone
We fix the display so it is easy to read on a phone too.
Your website loads slowly
We review image sizes and settings and fix things so pages load quickly.
You want to move your server or domain
We move your current website to a new server and handle the domain settings too.
A WordPress Site Without Maintenance Is Prone to Problems
Because WordPress core and plugins keep being updated, leaving them alone can break the layout or leave security weaknesses. Your website can also become unviewable without you noticing an expired SSL certificate or a server fault.
What You Can Leave to Us in Maintenance
Server and SSL management
Daily backups
(30 days kept; restore one backup at a time)Weekly updates of WordPress core and plugins
(we check that everything works in a separate environment before applying to your live site)Monitoring every morning
(display check and server status check)Automatic contact form checks
(on the 10th, 20th, and end of each month)Monthly report
(PDF)
You can request changes through My Page chat or LINE
Request text and photo changes to pages by chat or LINE
From your dedicated My Page, you can tell us what you want fixed by chat or LINE. Merci checks that it works in a separate environment before reflecting it on your website, and even after it goes live, each change can be undone one at a time.
Posting news and case studies and retouching photos have no limit on number
You can request news and case study posts and brightness and color correction of photos as many times as you like. We create up to 10 AI-generated images per month.
Adding pages and changing the design are quoted according to the content
Adding fixed pages and design changes such as color, typeface, text size, spacing, and layout are quoted separately according to the content.
We Also Take Over Websites Built by Other Companies
Even if your current website was built by a company other than Merci, or by yourself, we can take on maintenance as long as it is WordPress. We first check the state of your current website, set up the necessary settings, and then begin maintenance.
Website Updates & Maintenance Pricing
These are approximate guides. We quote after checking the size and current state of your website.
| Service | Price (excl. tax) |
|---|---|
| Text and photo edits | From ¥3,000 per spot |
| WordPress maintenance (websites built by other companies) | From ¥5,000 per month |
| Recovery of a broken WordPress | From ¥10,000 |
| Recovery from tampering or hijacking | From ¥30,000 |
| Server and domain migration | From ¥30,000 |
Prices when ordered together with website production are described on the Website Production page.
FAQ
WordPress itself and its plugins are updated continuously, so a neglected site can end up with broken layouts and security weak spots. We recommend regular maintenance.
We quote based on the size of your site, its current condition, and what you would like us to handle. Please consult us first.
Because it is a recurring monthly payment, it is generally booked as a service fee or maintenance expense. For a definitive answer, please check with your tax accountant.
We review your request, test the change, and then publish it. The number of days depends on the content of the request.
Yes, we can take on maintenance for any site built with WordPress. We start by checking the current condition of your site.
(Choose a date and time, and the link to your Zoom meeting room is sent automatically.)